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INFO

FILE REQUIREMENTS

We request our customers to provide their files in .AI, .EPS, or .SVG vector format. However, if your file is not in one of the formats mentioned (ie. file is in .PDF, .PNG, .JPG, .TIFF, .GIF, or .PSD), we can provide assistance to convert and vectorize the file(s) for an additional fee.

 

We also offer graphic design services for customers that have design ideas, but do not have the tools to create an artwork file. For an additional design fee, we can provide assistance in creating a vector artwork file to translate your ideas into reality.

SHIPPING

 

All orders are shipped out via Canada Post from Manitoba, Canada.

Orders are processed and shipped within 1-2 business days after production has been completed. Shipping options will be provided to the customer after order has completed the shipping and handling process.

We offer worldwide shipping and a variety of shipping options to select from. Tracking will be included for orders over $75.00 CAD. For any orders under $75.00 CAD, the customer has the option to include tracking by paying the difference upon checkout. An email confirmation will be emailed to the customer once the order is ready to be shipped out.

Orders are typically shipped out Monday-Friday, excluding statutory holidays within Canada.

 

Disclaimer: Please ensure that the shipping address that you specify for your order is correct and includes all important details (ie. PO box, apartment number, or suite number) prior to submitting your order. We are not responsible for packages that are lost and delivered to the incorrect 

shipping address provided to us by the customer.

PRODUCTION TIME

Standard production time is 2-5 business days. Contributing factors that will affect production time, include volume of orders on queue, size, quantity, and the intricacy of the order. For large quantity or complex orders, production time is 8-10 business days.

FACTORS THAT CONTRIBUTE TO PRICING

Size - Material will be calculated per square inch of the artworks' overall size, excluding extra material not applicable to the design. 

Material, Color & Finish - There are a variety of vinyl material options to select from. Each material option has its own finish and durability, which will reflect on the overall pricing. For more information, click here.

Quantity - Orders under 50 pieces will be subject to standard pricing. Customer is eligible for 

price breaks on orders with quantity over 50+ pieces.

 

Set-up Fee - First time orders for each design will be subject to a one-time setup fee. Pricing will range $5.00-$25.00 CAD depending on the complexity of the design file. Set-up fees will be waived for all re-orders.

Artwork Fee (Optional) - We request our customers to provide .AI, .EPS, or .SVG vector format files. However, if your file is not in one of the formats mentioned (ie. if your file is in .PDF, .PNG, .JPG, .TIFF, .GIF, or .PSD), we can provide assistance to convert and vectorize the file(s). Assistance will be provided to customers that already have an existing vector file, but require support for their file to be production ready.

Design Fee (Optional) - Graphic design services are available for customers that have design ideas, but do not have the tools to create an artwork file. In addition, customers will be provided with all the original files used in production after order has been completed. 

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